StubHub

StubHub is the world’s largest online ticket marketplace, dedicated to connecting fans with live experiences. Founded in 2000, we revolutionized the industry by creating a secure, transparent, and fan-first platform where people can freely buy and sell tickets to concerts, sporting events, theater, and other live entertainment across the globe.

Our mission is to be the global destination for consumers to access live events and experiences.

Key to our service is the FanProtect Guarantee, which ensures peace of mind for both buyers and sellers:

• For Buyers: We guarantee you will get your tickets in time for the event, and they will be valid for entry. If there is an issue, we’ll make it right with comparable or better tickets or your money back.
• For Sellers: As long as you deliver the tickets you list on time and as described, you are protected from fraudulent buyers.

Together with our partner viagogo, StubHub provides access to millions of events in over 40 countries, making it easier than ever to find the perfect live experience.

Pricing to Sell Tickets on StubHub (Seller Fees)

Listing tickets on StubHub is completely free. A fee is only incurred if and when your tickets successfully sell.

Seller Fee Structure

StubHub collects a Seller Fee which is a percentage of the total ticket price you set.

• Fee Rate: The Seller Fee is not a fixed percentage. It is a dynamic rate that varies based on several factors, which may include:
  • The ticket price.
  • The event category (e.g., sports, music, theater).
  • The time remaining until the event.
  • Ticket supply and demand in the market.
  • Promotional and marketing costs associated with the event.
• Typical Range (Historical Data): While rates are dynamic, the seller fee has often been cited in the range of 10% to 15% of the sale price.
• Transparency: When listing your tickets, StubHub displays the exact payout amount you will receive if the tickets sell. This payout amount is the ticket price minus the applicable Seller Fee, ensuring you know your net earnings upfront.

Important Note: If you fail to fulfill your seller responsibilities (e.g., not delivering the tickets as promised), you may be charged a penalty, which could be up to 100% of the price of the tickets sold or the full cost incurred by StubHub to remedy the issue for the buyer (such as purchasing replacement tickets).

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