At TicketLeap, we believe that creating, promoting, and managing awesome events should be straightforward, affordable, and accessible to everyone. Since 2003, our mission has been to provide a powerful, user-friendly, and fee-transparent platform that empowers event organizers—from small local gatherings to large-scale festivals—to sell tickets online effortlessly.
We eliminate the hassle of complicated systems, restrictive contracts, and hidden fees, ensuring that event creators can focus on what truly matters: delivering an unforgettable experience to their attendees.
Why Choose TicketLeap?
- Free for Organizers: Our platform is designed to be free for you to use when you choose to pass our low ticketing fee on to your ticket buyers. No contracts, no monthly subscriptions, and no upcharges—ever.
- Full Suite of Features: Every organizer gets immediate access to our comprehensive tools, including reserved seating, branded event pages, ticket scanning apps, automated emails, discount codes, and integrated analytics.
- Decades of Experience: We are backed by a rockstar client support team with decades of live event experience, ready to provide friendly, dedicated support to all users.
- Secure and Reliable: Our platform is built on enterprise-level technology, ensuring a secure and reliable purchase experience for your ticket buyers and streamlined payment processing for you.
Ticket Selling Pricing & Fees
TicketLeap offers a simple, low-cost fee structure that can be easily passed on to your ticket buyers, making the platform completely free for the event organizer.
| Event Type | TicketLeap Fee (Per Ticket) | Credit Card Processing Fee | Organizer Cost |
| Standard Paid Tickets | $1.00 + 2% of the ticket price (capped at $20) | 3% of the total order | **$0.00** (if fees are passed to buyer) |
| Tickets $5.00 and Under | $0.49 flat fee | 3% of the total order | **$0.00** (if fees are passed to buyer) |
| Free Events | $0.00 | $0.00 | Always Free |
Key Fee Details:
- No Setup Fees: There is no cost to create an account, build your event page, or launch your ticket sales.
- Fee Cap: The TicketLeap portion of the fee ($1.00 + 2%) is capped at **$20 per ticket**.
- Onsite Sales: TicketLeap fees are typically waived for onsite sales made through the mobile Box Office app; you only pay the credit card processing fee.
Contact Information (For Event Organizers)
| Category | Details |
| Client Support Email | contactus@ticketleap.com |
| Urgent Matters Email | urgent@ticketleap.com |
| Phone Support | (877) 849-5327 |
| Website | https://www.ticketleap.com/ |
| Help Center | https://support.ticketleap.com/ |
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