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The ongoing cable theft in the Johannesburg Metro should no longer be tolerated, as it paralyses businesses’ operations and disrupts residents’ lives. Urgent solutions must be found for this type of crime. Between July 2024 and March 2025, City Power suffered losses of R114 million as a direct result of cable theft. This is a […]
The post Cable theft in Johannesburg urgently requires solutions appeared first on Freedom Front Plus.
Postbank acknowledges that completing the card transition before 20 March deadline is unlikely
Late applications for Grade 1 and 8 close tomorrow in Gauteng
The Gauteng Department of Education (GDE) has reminded parents that the 2025 online admissions late application period for Grade 1 and Grade 8 will close on Thursday, 30 January 2025.
The late application period, which began on 11 December 2024, was introduced to assist parents who missed the initial 2025 Online Admissions Application period that closed on 14 August 2024.
“Parents who have not yet secured a space for their child in Grade 1 or Grade 8 at a Gauteng public school are encouraged to visit www.gdeadmissions.gov.za and apply before the closing date,” the GDE said.
The 2025 online admissions application period for Grade 1 and Grade 8 in Gauteng ran from 11 July 2024 to 14 August 2024.
Prior to the commencement of the late application period, the department successfully placed a total of 325 858 learners, with 157 406 in Grade 1 and 168 452 in Grade 8. Since the opening of the late application phase, an additional 32 587 learners have been placed.
The GDE explained that when the late application period began on 11 December 2024, approximately 1 500 out of 2 079 Gauteng schools were availed on the Online Admissions System for late applicants.
Late applicants, who applied online, received immediate placement upon completing their applications.
To further accommodate late applicants, the GDE established an additional number of satellite schools that provided over 4 417 spaces in high pressure areas, where late applications were concentrated.
These satellite schools have provided critical relief for parents, having successfully accommodated more learners who might otherwise have been left without space. Satellite schools show the department’s commitment to address capacity challenges and ensure every learner has access to quality education.
Parents are also reminded that Inner-Grade Applications (Grades other than 1 and 8) must be done directly through schools and districts.
“Our efforts to address all queries and placements at our offices are progressing efficiently, with noticeable reductions in the length of queues, as we continue to assist all parents and guardians to secure a space for their children. We plead with parents to embrace satellite schools, as they assist the department to alleviate pressure in some areas,” Gauteng Education MEC Matome Chiloane said.
The GDE contact centre will be operational to assist and respond to all relevant queries. Parents are urged to call on 0800 000 789, or send a WhatsApp message to 060 891 0361.
An email can also be sent to gdeinfo@gauteng.gov.za or talktothemec@gauteng.gov.za. – SAnews.gov.za
DikelediM
Wed, 01/29/2025 - 13:05
Building on Mukuru's trusted capabilities, which support more than three-million Zimbabwean customers, the wallet has several benefits, including its standout features: two pockets that allow users to send and receive money locally and internationally from mobile phones, safe storage of funds as well as a free cashout on international transfers.
Marc Carrie-Wilson, Send Money Home Zimbabwe CEO says: “The Mukuru Wallet is a significant development in the country because we have built a reputable brand by consistently ensuring cash availability when needed. To avoid disappointing people who travel long distances to receive their remittances which they use for food, school fees and other essential services, we now have 250 of our own service points. With a network stretching across urban and rural areas, we can reach more people than ever, providing constant cash availability and valuable digital solutions, such as the Mukuru Wallet, to the underserved communities.”
Mukuru Zimbabwe Financial Services CEO, Doug Tait-Knight, says: “Mukuru takes its role as a fintech driving financial inclusion seriously. With this wallet, we tap into our strength which lies in our robust network and technology, as well as our crispy notes that are always available, making this an exciting moment in our evolution in Zimbabwe.
“The wallet environment enables us to start providing additional value such as allowing more affordable domestic money transfers, supporting safety by eliminating the need for customers to walk around with large sums of money, and providing convenience and cost savings, such as paying for electricity, buying airtime, settling DSTV bills and paying for insurance from their couch. Our use of multiple channels also ensures accessibility for our customers,” explains Tait-Knight.
While currently focusing on private end users, soon organisations will be able to partner with Mukuru to make use of its local capabilities and global footprint to facilitate payments, such as distributing money to farmers, supporting payroll for small businesses and securing traceable aid distributions. Various organisations such as Cottco and the United Nations, through the World Food Programme, and the United Nations Children's Fund (UNICEF) already partner with Mukuru.
Kevin Nyakotyo, Mukuru's Enterprise Sales Manager for Zimbabwe and Zambia, added, “Our success in the end-user sector has enabled us to set in motion plans to enter the business sector. Whether it is for tobacco or cotton, payments made to farmers are often large sums of money. The Mukuru Wallet will make receiving these large sums of money far safer because beneficiaries won't need to draw all their cash at the same time.
“We have a mandate to educate the market based on trends we see, and with this wallet, we are reaching out to both organisations and individuals and giving them peace of mind to know their funds will be safe and can be collected at any time. They can draw an amount that suits them with full confidence the cash will be available wherever they are, whenever they need it,” says Nyakotyo.
Distributed by APO Group on behalf of Mukuru.
Notes to Editor:
Mukuru is a leading next generation financial services platform in Southern Africa that offers affordable and reliable financial services to a customer base of over 17 million+ across Africa, Asia and Europe.
With over 100 million transactions to date, our core was built providing international money transfers and from this base, we've developed a set of services to address the broader financial needs of our customers. We now operate in over 60 countries and across over 500 remittance corridors.
We are a business that puts the customer at the centre of everything we do, and for that reason, we serve clients across physical and digital channels, by various payment methods (cash, card, wallet) as well as a range of engagement platforms including WhatsApp, USSD, contact centre, App, website, agents and a branch and booth network.
Mukuru has, for the fifth consecutive year, been listed as one of the top 100 Cross Border Payments businesses in the world in the 2024 FXC Intelligence Top 100 Cross-Border Payment Companies (https://apo-opa.co/3PCjAkY), one of only six African companies to receive this accolade.
In 2023, Mukuru officially ranked sixth on the LinkedIn Top Companies List in South Africa.
Mukuru was celebrated for innovation and excellence at the 2023 Africa Tech Festival Awards, receiving the Fintech Innovation of the Year Award - an acknowledgment of the transformative power of financial technology in driving economic growth, financial inclusion, and digital transformation. Visit www.Mukuru.com to learn more.
Media Enquiries:
Ammaarah Kootbodien
ammaarah@duomarketing.co.za
(+27) 071 529 6449
Kgomotso Hlakudi
kgomotso.hlakudi@mukuru.com
(+27) 073 333 1672
Mthokozisi Dube
mtho.dube@lalataucomms.co.za
(+27) 81 790 2070
Free hotline to report the sale of fake or expired food
The National Consumer Commission (NCC) has announced that members of the public can contact the commission free of charge and facilitate the seamless registration of complaints and tip-offs related to the sale of fake or expired foodstuffs.
For a period of three months, starting on 1 December 2024, members of the public can contact the hotline with the support of the Association of Comms and Technology (ACT).
“The NCC welcomes the support of ACT and individual member mobile operators for agreeing to zero-rate calls to the NCC’s contact centre. Some stakeholders had raised concerns that since the contact centre number is paid for, this may limit the ability of those with limited means to reach the contact centre.
“This intervention will therefore ensure that consumers can report incidents on the sale of fake or expired food as soon as such is identified,” the NCC’s Acting Commissioner Hardin Ratshisusu said.
This comes amid rising concerns about contaminated food linked to the deaths of several schoolchildren in some communities across South Africa.
The collaborative effort by the NCC and ACT members follows President Cyril Ramaphosa’s public announcement on 15 November 2024, where he called for the need to educate consumers about food safety and labelling and for suspicions of fake or expired foodstuffs being sold to be reported to the NCC.
“The NCC is expected to play a leading role in investigating the sale of fake and expired foodstuffs throughout the country.
“Therefore, it is crucial to ensure that the NCC’s contact centre is available to a wide spectrum of society and that incidents of food contamination or the sale of expired foods are reported timeously to enable an effective response,” said the commission in a statement.
ACT CEO, Nomvuyiso Batyi, commended the NCC for its proactive efforts to address food safety fears and reaching out to join hands with the telecommunications industry in the national effort to curb the crisis.
“We are pleased to confirm that members of ACT that offer voice calls have agreed individually to accede to NCC's request for its contact centre number for three months effective 1 December 2024. We trust that this measure will provide critical assistance to the NCC during this period and we encourage the NCC to engage directly with the respective network operators if challenges arise,” Batyi said.
Consumers can lodge complaints through the NCC’s e-Service portal at https://eservice.thencc.org.za/ or provide tip-offs through the contact centre hotline at 012 065 1940. - SAnews.gov.za
nosihle
Sun, 12/01/2024 - 10:50
Mukuru (www.Mukuru.com) is a leading next-generation financial services platform that offers affordable and reliable financial services to a customer base of over 16-million people across Africa, Asia and Europe. The company, dedicated to continuously building a strong, reliable and resilient financial payments infrastructure to allow its customers to access new physical and digital services that add value, is also transforming the landscape of commercial and aid payments through its Enterprise Payments Platform (EPP).
EPP is a secure, efficient, safe and cost-effective solution for collections and bulk payments and is built off the successful use case of Mukuru's widely known remittance services.
This case study explores how Mukuru's EPP is addressing the challenges associated with aid disbursements, payroll, and commercial transactions in underserved communities, including limited financial infrastructure, high transaction costs and issues regarding security, speed and regulations.
It examines how EPP is revolutionising bulk payments in these critical sectors, with a focus on Malawi and Zimbabwe, by tackling the difficulties businesses and aid organisations encounter when serving remote areas.
The challenge
Tererai Mare, Enterprise Market Development Manager at Mukuru, explains that before EPP, businesses and nonprofits had to rely on traditional methods such as mobile money and banks to facilitate bulk payments. “These methods presented limitations — high transaction and encashment fees, delays, and limited reach in rural areas,” Mare says. “These issues hindered the efficient distribution of aid and management of payroll, especially in vulnerable communities.”
Aid organisations faced significant hurdles in making bulk payments, while remote communities had limited access to affordable and convenient financial services. This created delays in aid reaching those in need and added financial pressure on businesses.
The solution
EPP was built on Mukuru's extensive person-to-person physical and digital payment infrastructure across Africa. The platform, known for its reach and liquidity, has many benefits, explains Mare.
These include:
Aid Agency Applications:
Malawi
Chiyembekezo Ken Ndala, Enterprise Sales Manager for Malawi at Mukuru, shares that the company partnered with CADECOM National Office for emergency flood relief in the aftermath of a recent cyclone. “CADECOM used the Mukuru platform to reach 4,520 households across several underserved areas.,” Ndala says. The timely distribution of funds allowed families to recover quickly and have their basic needs met.
Mukuru also partners with Yamba Malawi, which provides monthly stipends to teenage mothers. “Yamba Malawi supports teen mothers, each receiving $20 per month for 12 months, with an additional $100 as seed capital after six months. This funding helps them care for their children and start small businesses to break the cycle of poverty,” Ndala explains. As an ongoing project, Mukuru has disbursed over $100,000 (MK183,600,000) to these beneficiaries.
Zimbabwe
Michael Scott, Group Head of Commercial at Mukuru, says that Mukuru has built extensive partnerships with United Nations agencies, including UNICEF, the International Organisation for Migration (IOM), and the World Food Programme (WFP).
“Mukuru was awarded a contract by WFP to distribute monthly cash grants to refugees at the Tongogara Refugee Camp. The EPP platform enables efficient delivery and end-to-end traceability of essential emergency funds to this vulnerable community” Scott explains.
Scott explains that Mukuru has been awarded prestigious Long-Term Agreements by both UNICEF and the International Organisation for Migration (IOM), underscoring its capability and reliability in delivering essential financial services across Africa. Under these agreements, Mukuru has facilitated payments to beneficiaries under emergency social cash transfer programming in Zimbabwe, alongside the provision of payroll services and payments to vendors and workshop participants.
International NGOs, like Action Contre la Faim, have partnered with Mukuru to deliver cash transfers to remote households via Mukuru's mobile disbursement service. Mukuru's mobile teams schedule trips to these hard-to-reach areas and provide regular access to financial services, supporting a base level of financial inclusion and social upliftment otherwise not possible.
Payroll and Commercial Applications:
Mare explains that Mukuru also serves the varying needs of businesses needing to make payments to their employees, customers or smaller suppliers, who may not have bank accounts. “Many workers earn low salaries, making bank accounts unaffordable due to high transaction and maintenance fees. The EPP platform helps these workers receive payments efficiently, without encashment or ongoing account fee, addressing a major financial inclusion gap.”
On the commercial side, Mukuru partners with the likes of Cottco and Premier Tobacco Auction Floors, heavyweights in Zimbabwe's cotton and tobacco industries, to facilitate payments to small-scale farmers. “These farmers often don't have bank accounts and come from far and wide to sell or auction their goods. Mukuru's EPP ensures they receive payments securely and swiftly. A Mukuru cash voucher is as trusted as the USD cash for which it can be exchanged, but safer to travel with on long journeys to and from the auction floors,” Mare adds.
Conclusion
Mukuru's EPP platform has redefined bulk payments and aid distribution for organisations struggling with traditional methods. Whether payroll or commercial settlement for businesses, or emergency aid for vulnerable communities, Mukuru offers efficiency, transparency, and security.
With its vast network and proven ability to reach even the most remote areas, Mukuru continues to drive financial inclusion while streamlining bulk payments, reducing transaction costs, improving traceability and accountability, and minimising delays — critical when delivering aid.
Distributed by APO Group on behalf of Mukuru.
Notes to Editor:
Mukuru is a leading next generation financial services platform in Southern Africa that offers affordable and reliable financial services to a customer base of over 16 million across Africa, Asia and Europe.
With over 100 million transactions to date, our core was built providing international money transfers and from this base, we've developed a set of services to address the broader financial needs of our customers. We now operate in over 60 countries and across over 500 remittance corridors.
We are a business that puts the customer at the centre of everything we do, and for that reason, we serve clients across physical and digital channels, by various payment methods (cash, card, wallet) as well as a range of engagement platforms including WhatsApp, USSD, contact centre, App, website, agents and a branch and booth network.
Mukuru has, for the fifth consecutive year, been listed as one of the top 100 Cross Border Payments businesses in the world in the 2024 FXC Intelligence Top 100 Cross-Border Payment Companies (https://apo-opa.co/41825jC), one of only six African companies to receive this accolade.
In 2023, Mukuru officially ranked sixth on the LinkedIn Top Companies List in South Africa.
Mukuru was celebrated for innovation and excellence at the 2023 Africa Tech Festival Awards, receiving the Fintech Innovation of the Year Award - an acknowledgment of the transformative power of financial technology in driving economic growth, financial inclusion, and digital transformation.
In 2024, Mukuru won the IAMTN Payments Network Customers Experience Excellence Award for setting a high bar in exceptional customer satisfaction in cross-border payment services. Additionally, Mukuru was officially accredited as a 2024 Top Employer in South Africa by the Top Employers Institute.
Further information can be found at https://www.Mukuru.com.
Media Enquiries:
Ammaarah Kootbodien:
ammaarah@duomarketing.co.za
(+27) 71 529 6449
Kgomotso Hlakudi:
kgomotso.hlakudi@mukuru.com
(+27) 73 333 1672
Mthokozisi Dube:
mthokodube09@gmail.com
Eskom hails meter upgrade project as a success
With Eskom hailing the completion of its pre-paid meter upgrade project as a success, the power utility has requested the approximately 1.7 million “zero buyers” to upgrade their meters before the deadline.
“The result of this technology changeover has brought Eskom around 400 000 previous zero buyers to become new paying customers and provided us with a wealth of data to bring further zero buyers into legitimately purchasing electricity,” Eskom Group Chief Executive Dan Marokane said on Wednesday during a media briefing in Cape Town.
All prepayment meters have to be upgraded to the Key Revision Number version 2 (KRN 2) as the STS technology for prepayment meters will stop accepting new credit tokens. This is due to the expiry of these vending codes.
This will mean they will stop dispensing electricity after the existing credit is used up, thus making the meter inactive.
“Eskom has successfully completed its pre-paid meter Key Revision Number (KRN) rollover project. Starting off with a customer base of 6.91 million prepaid customers, all customers have been converted to KRN 2.
“A data cleaning exercise fully updated the incomplete details of 341 000 customers to bring Eskom’s base to 7.25 million. As of 24 November 2024, approximately 5.5 million customers (which includes the around 400 000 zero buyers, who have become paying customers) have successfully rolled over and are transacting on KRN 2.
“Eskom is currently observing a decrease in the zero buyer numbers to around 1.7 million from the previous 12-month rolling average of 2.1 million. We request these customers to do what is right by Friday, 13 December 2024, by visiting their nearest Eskom sites,” the power utility said.
Eskom said all paying customers who had bought electricity before the deadline and have had their meters made KRN 2 compliant and who are experiencing difficulty will be assisted to complete the process and will not be unfairly penalised.
These customers are advised to use Alfred the chatbot, Eskom Contact Centre: Interactive Voice Response (IVR) and WhatsApp.
“For those zero buyers who bought electricity before the deadline and were unable to load their meters, they must bring their slips/tokens to the nearest Eskom Hub by Friday 13 December 2024 to be assisted. Customers are urged not to wait for the last day of the extension.
“Zero buyers who bought electricity before the deadline but have a meter-related matter such as a lost, bypassed, or tampered meter, must come forward at Eskom centres by Friday 13 December 2024. Their individual situations will be assessed, tamper fines issued if required and meter updates and replacements will then be scheduled,” Eskom said.
Those who have come forward but did not buy or attempt to buy electricity tokens by 24 November 2024 are encouraged to purchase electricity tokens before 13 December 2024.
Their meters will be audited, and tamper fines and meter replacement costs will be assessed and issued accordingly. They can come forward at any time.
“In the past 10 days, we saw zero buyers coming forward in huge numbers wanting to buy electricity and do the right thing. We will continue to treat these users with dignity and respect as we resolve these issues for all of them who did the right thing.
“We acknowledge also that this was a complex process presenting a challenging set of issues and was at times fraught and we continue to monitor and stabilise the system to ensure a smooth customer experience,” Eskom’s Group Executive for Distribution, Monde Bala, said.
Marokane said the power utility was doing everything that is practically possible to make users of electricity pay for it in the interest of those who already pay for electricity, maintain the sustainability of Eskom to drive the economic growth of South Africa and reduce the burden on the taxpayer. - SAnews.gov.za
nosihle
Wed, 11/27/2024 - 12:29
Strong global demand for UCaaS sees Telviva expand its offering in the UK CAPE TOWN – Unified Communications as a Service (UCaaS) has enjoyed good growth globally and will continue to show upward momentum until at least 2030, according to leading research company Cavell Group. To meet this growing demand, leading unified communications and collaboration …
