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Complaints about mobile networks in South Africa | SA News


The National Consumer Commission (NCC) has revealed that it received 946 complaints relating to South African mobile operators in the 2025 financial year.

Presenting before the Portfolio Committee on Trade, Industry, and Competition on 17 September 2025, it showed that Telkom had the highest number of complaints as a proportion of its total subscribers.

While it received more complaints about Vodacom than any other mobile operator, this is somewhat expected, as Vodacom has the most subscribers of South Africa’s…

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