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Talent crisis in hospitality: Why we need to rethink skills, not just fill jobs | SA News

South Africa’s hospitality sector is in a paradox. Guests are back. Occupancy is recovering and travel demand has returned with real momentum.

According to Tourism Minister Patricia de Lille, South Africa welcomed over 10.48 million international visitors in 2025, marking a historic record and surpassing pre-pandemic figures. Yet, according to the South African Hoteliers Report, 77% of hoteliers are struggling to recruit and retain staff, while 58% say profitability has either stagnated or declined over the past five years.

Read: SA hotel industry struggling despite apparent ‘recovery’

These numbers should…

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  1. I cannot see a comment section underneath a page on MyZA that I really find benefit from – https://myza.co.za/sa-news-headlines/ – so wanted to post a thank you here under this article if you do not mind at all. Iff my thank you is not appropriate please do delete, I will not be offended.

  2. Bunny Chow. This is a traditional South African Indian dish and usually consists of curry served in a hollowed-out half-loaf of unsliced white bread. It’s best when the bread is soft and fresh and the curry is extra spicy.