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The new insurance scam that can get you blacklisted in South Africa | SA News

Staff Writer
 ·29 Jun 2025

South Africa’s insurance industry is waking up to the rise of artificial intelligence being used to perpetrate scams and fraud in the country, and is equipping itself to retaliate.

This includes using AI detection tools to determine whether images, documents and other submissions have been toyed with, and blacklisting or even pursing convictions against those doing the fraud.

According to Ayanda Mdhluli, a senior manager of cybersecurity at Old Mutual Insure, the group has seen a rapid rise in the use of AI to scam people or…

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