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Total IT disaster in South Africa’s biggest city | SA News


The City of Johannesburg (CoJ) says its call centre is offline following reports from residents complaining they were unable to reach the metro for service delivery requests in recent days.

The confirmation comes a day after the DA’s Johannesburg caucus leader, Belinda Echeozonjoku, alleged the city had experienced several IT-related issues in recent weeks.

In a post on Twitter/X on Friday, 17 October 2025, the city advised that its call centre was unavailable and that there was no estimated time for…

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