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8 banks expanding Smart ID and passport services at branches in South Africa | SA News

Luke Fraser
 ·9 Nov 2025

The Department of Home Affairs is collaborating with eight of South Africa’s largest banks to provide Smart ID and passport services nationwide. 

For the last 10 years, South Africans have been able to access the department’s services at banks as part of a pilot. 

The system is currently limited to 30 branches, primarily located in urban areas. The expansion to new branches has also been slow. 

Moreover, the pilot observed Home Affairs staff being seconded to bank branches nationwide, with banks not actually offering the…

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