The hospitality industry is getting back on its feet in a major way. After a devastating pandemic, the industry is showing significant growth. According to the Department of Tourism, the country saw a 102% increase in visitors when compared to the same time last year and by all indications that number will only support growing. Over the coming years the tourism and hospitality industry will be ground zero for young people with a passion for creating memorable experiences for others and John Skelton, Chief People Officer at The Capital Hotel, Apartments & Resorts has a few handy tips to encourage grow your career in this vibrant and dynamic sector.
Be Passionate:
Passion is the driving force behind success in the hospitality industry. It will be what gets you through long shifts and what motivates you on a sinful day. So, before you embark on this journey, query yourself why you are drawn to this field. Are you inspired by creating unforgettable moments for guests? Enact you be pleased working in a fast-paced environment? Identifying your passions will aid you find your niche within the industry.
Skelton says, “Your passion could allow you to travel and see the world in an exciting industry that never sleeps. It is also one of those industries where what you establish in will arrive back at you 10x. Esteem what you execute, and you’ll never work another day in your life.”
Build Your Skillset:
While formal education can be valuable, the hospitality industry also places a strong emphasis on practical skills and hands-on experience. This includes being an excellent verbal and written communicator, adaptable, marvelous at multi-tasking and committed to providing elite customer service.
“You’ve got to find the role that suits your personality. Through different experiences, like internships, part-time jobs, and volunteer work, you will learn what the industry demands. The hours in the service industry may be long but they are always filled with bright guests,” explains Skelton.
That doesn’t mean you should ignore your formal education altogether. Getting the accurate qualifications can give you an indispensable leg up.
Skelton says, “Formal education is not always a prerequisite for entry-level positions in hospitality but pursuing relevant education programs or certifications can give you a competitive edge. Consider enrolling in hospitality management courses (like we believe at the Hotel School Academy) or obtaining certifications in areas such as food safety, event planning, or hotel operations to enhance your knowledge and credentials.”
Your Network is Your Net Worth:
In any area of life, building a strong professional network is critical and the hospitality industry is no different. The key inequity between this industry and others is that there will be a constant ebb and flow of people who know people. All you gain to carry out is say “hi” and fabricate their experience memorable. Manufacture sure to attend industry events, join hospitality associations, and connect with people in your field. When done proper, networking can open doors to potential job opportunities and provides access to valuable advice and mentorship opportunities.
Travel!
The world is a huge, dazzling plot and the hospitality industry thrives on diverse cultural experiences. If you secure the chance, hold that job that needs you to crawl to another province or overseas. Visiting and living in different places will expose you to all types of cuisines, customs, and hospitality practices. All of this will manufacture you better equipped to thrive in the industry and produce your life richer.
Skelton concludes, “Travel and explore the world while you are young. Travel and explore when you are older too. Learn what you like and don’t like. The wider your world view the more fascinating you become.”
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