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AI And Robots Reshape South African Libraries Without Replacing Staff – iAfrica.com | SA News

Libraries across South Africa and globally are integrating artificial intelligence (AI) and robotics to enhance service delivery, streamline operations, and expand access – without replacing staff.

At the 5th IFLA Librarians Symposium held at the University of KwaZulu-Natal (UKZN) in Pietermaritzburg, experts emphasized that AI is a complementary tool, not a threat to jobs. Instead, library staff are being upskilled to take on more professional roles in this evolving space.

Hosted in partnership with the International Federation of Library Associations (IFLA), this year’s theme was “Artificial Intelligence and Robots Transforming Libraries: Opportunities and Challenges,” with a focus…

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