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AI in Contact Centres: Enhancing Human Interaction with Technology

Hans Zachar, Chief Technology and Information Officer, Nutun There’s no question that artificial intelligence (AI) is having a moment. While AI has the potential to transform every industry – and in some cases, is already doing so – the contact centre is no different. In fact, Gartner predicts that 80% of customer service departments will …

Mr. Waxed Expands Capabilities with Acquisition of Epson SureColor SC-F9400 Sublimation Printer

Johannesburg, South Africa – July 19, 2024 – Waxed Branding, a leading corporate branding company with 15 years of industry…

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