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Insurer refunds Khayelitsha pensioner after we query funeral policy deductions

Three elderly women say strangers offering vouchers or a business opportunity left them with funeral policy deductions they don’t recall agreeing to.

Pensioner Thelma Nkone said R205 was deducted from her old-age grant every month for seven months for a funeral policy she does not recall signing up for. Photos: Sindisiwe Tshona

Three Khayelitsha pensioners say they were approached by strangers offering grocery vouchers or business opportunities, only to later discover that money was being deducted from their grants for funeral policies.
Between R170 and R400 was deducted monthly from their grants.
1Life cancelled a pensioner’s policy and refunded her premiums after weeks of inquiries from GroundUp. Clientèle Life says it has also investigated the cases and refunded premiums “where appropriate”.
The Black Sash says beneficiaries are often left to challenge policies they say they never agreed to. SASSA says insurers must…

Read More: Insurer refunds Khayelitsha pensioner after we query funeral policy deductions.

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