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You are here: Home / Archives for data

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23 July 2026

SAPS Data Says That Legal Firearms Are Not The Problem

Location: News

Parliamentary replies to questions from the Freedom Front Plus (VF Plus) regarding murders committed with legally licensed firearms versus illegal firearms over the past four years provide an irrefutable argument in the debate on disarming law-abiding citizens. Statistics provided by the acting Minister of Police, Prof. Firoz Cachalia, clearly show that South Africa’s firearm crime […]

The post Legal firearms not the problem, according to police data appeared first on Freedom Front Plus.

Read moreSAPS Data Says That Legal Firearms Are Not The Problem
16 July 2026

TransUnion Appoints Yolande Chirwa as Chief Human Resources Officer for Africa

Location: Business

TransUnion, a global information and insights company, announces the appointment of Yolande Chirwa as Chief Human Resources Officer (CHRO) and Vice President for its Africa operations which include both TransUnion Africa and its Global Capability Centre (GCC) in Africa. In her new role, she will lead TransUnion’s human capital strategy across the region, focusing on strengthening organisational capability, advancing talent development and fostering a high-performance, inclusive culture aligned with the company’s long-term growth ambitions.

Yolande joins TransUnion with more than 20 years of pan-African leadership experience across regulated, high-growth and transformation-driven environments. She most recently served as Vice President and Head of HR Africa at Cipla Pharmaceuticals, where she led the people strategy across multiple markets, driving organisational transformation, strengthening succession planning and regional integration initiatives.

Her previous leadership roles at BetKing, AB InBev and SABMiller Africa saw her play a pivotal role in shaping workforce strategies, building talent pipelines and supporting business expansion, including greenfield operations and market entry initiatives. Known for her ability to align people strategies with broader business priorities, she has helped organisations achieve ‘Top Employer’ and ‘Great Place to Work’ certifications.

“Yolande’s appointment comes at an important time as we continue to strengthen our organisation to deliver on our vision for Africa,” said Lee Naik, regional president and chief executive officer of TransUnion Africa.

“Her deep experience across diverse markets, combined with her proven ability to translate strategy into measurable outcomes, will be instrumental as we scale our talent, capabilities and culture across both our Africa operations and Global Capability Centre. As we expand access to information and unlock greater economic opportunity, our people remain at the heart of our success and central to delivering on our commitment.”

“We are excited to welcome Yolande to TransUnion. Her proven track record of building high-performing teams and leading transformation across Africa will be invaluable as we continue to grow our talent and capabilities across both GCCA and TransUnion Africa. I look forward to partnering with her to further strengthen our people-first culture,” said Shobana Maikoo, Head of Global Capability Centre Africa.

“I am honoured to join TransUnion at such a pivotal time in its journey across Africa,” said Yolande Chirwa. “TransUnion’s purpose of expanding access to information and insights to create economic opportunity resonates deeply with me. I look forward to partnering with our leadership teams to strengthen organisational capability, grow and develop our talent, and continue to build an inclusive, high-performance culture that enables our people and our business to thrive. Together, we will continue to position TransUnion as an employer of choice and a catalyst for sustainable growth across the region.”

Yolande will prioritise enabling effective change and transformation leadership across the business, ensuring teams are equipped to navigate an evolving and increasing digital landscape. In addition, Yolande will focus on optimising total rewards and the employee value proposition to attract and retain top talent, while elevating the HR function as a strategic business partner, leveraging data-driven insights to align people strategy with commercial objectives. Through this, she will play a critical role in building a resilient, agile and future-ready workforce positioned to support TransUnion Africa’s next phase of growth.

Yolande holds a Master’s degree in Organisational Development and Leadership and is widely regarded for her strategic, empathetic and commercially astute approach to leadership.

Read moreTransUnion Appoints Yolande Chirwa as Chief Human Resources Officer for Africa
16 July 2026

What Helps Young Children Learn?

Location: News

Reading together and taking an interest in homework makes a difference to young children’s learning.

Read moreWhat Helps Young Children Learn?
14 July 2026

South Africans Under Strain as Inflation Persists

Location: Business
  • 79% of South Africans ranked inflation among their top three household financial concerns, up from 74% a year ago
  • Financial optimism fell to 66% from 71% in Q2 2025, while 39% expect to miss at least one current bill or loan repayment
  • 92% view access to credit as important, but only 36% plan to apply for new credit or refinance, while 45% abandoned applications

South African consumers are facing sustained financial strain, with nearly four in ten (39%) expecting to miss at least one bill or loan repayment, according to TransUnion’s Q2 2026 Consumer Pulse Study (CPS). Persistently high inflation continues to reshape how households spend, borrow and save, driving more cautious financial behaviour and softer optimism.

The findings point to a consumer environment marked less by recovery and more by ongoing adjustment. While many households remain financially active, their ability to absorb additional pressure is narrowing, with affordability constraints increasingly shaping everyday decisions.

“Consumers are still managing, but the margin for error is shrinking,” said Ayesha Hatea, director of research and consulting at TransUnion South Africa. “Even modest increases in essential costs are forcing difficult trade-offs, which is reflected in lower confidence and more cautious credit behaviour.”

Financial Pressure Persists as Optimism Declines

Household finances remain under pressure, with mixed signals pointing to continued strain. In Q2 2026, 43% of South Africans said their household finances were better than planned, down slightly from 44% in Q2 2025. At the same time, 40% said their finances were worse than planned, pointing to persistent pressure rather than a clear recovery trend.

Forward-looking sentiment softened more noticeably. Financial optimism declined to 66%, down from 71% in Q2 2025, while pessimism increased to 19% from 15%. Income expectations also weakened, with 70% of consumers expecting their household income to increase over the next 12 months, compared to 75% a year ago.

A key driver of this shift is the widening gap between income growth and rising living costs. Only 37% of consumers believed their income was keeping up with inflation, while 41% disagreed. Inflation for everyday goods, including groceries and fuel, remained the dominant household concern, ranking among the top three worries for 79% of respondents.

This imbalance is increasingly affecting liquidity, which underscores the extent to which cost pressure continues to affect monthly cash flow and raise the risk of missed payments.

“Inflation remains the single biggest pressure point for households. Even where incomes are rising, essential costs quickly absorb that relief. This makes budgeting discipline and financial awareness more important, because households need to know where they can adjust when pressure rises,” said Hatea.

Households Cut Discretionary Spend to Stay Afloat

In response, South Africans are making practical adjustments to their household budgets. More than half of consumers (53%) said they had cut back on discretionary spending such as dining out, travel, and entertainment over the past three months. A further 28% cancelled subscriptions or memberships, while 24% cancelled or reduced digital services such as wireless, cable TV, or internet.

Debt and savings behaviour also reflect caution. Around 32% of consumers said they had paid down debt faster, 27% saved more in an emergency fund or stokvel, and 20% saved more for retirement. At the same time, 14% cut back on retirement savings, 14% increased their use of available credit, and 13% used their retirement savings, signalling that financial resilience is uneven and for some, deteriorating.

Looking ahead, consumers expect essential categories to remain under pressure. Over the next three months, 37% expect their spending on bills and loans to increase, while 33% expect higher spending on medical care and services. Around 36% expect to increase contributions to retirement funds or investments, although 16% expect to decrease spending in that category.

“These findings show how carefully households are trying to manage trade-offs. Some consumers are still building buffers and paying down debt, while others are drawing on savings or credit to get through the month. That is why the broader picture is one of sustained financial adjustment rather than simple improvement,” said Hatea.

Consumers Want Credit but Few Are Willing to Apply

Credit remains a critical financial tool, but engagement is becoming more selective. The study found that 92% of South Africans view access to credit and lending products as important to achieving their financial goals, unchanged from a year ago. Perceptions of access improved, with 45% believing they have sufficient access to credit, up from 38% in Q2 2025. Around half (50%) of consumers believe they would be approved if they applied.

However, this confidence is not translating into increased demand. Only 36% plan to apply for new credit or refinance existing credit in the next 12 months, broadly unchanged year-over-year (YoY). Among those who considered applying for credit or refinancing, 45% ultimately abandoned their plans.

Cost remains the largest barrier, cited by 30% of consumers who abandoned applications. Credit history was cited by 23%, while 22% pointed to income or employment status. This suggests that while consumers still recognise the importance of credit, many remain cautious about taking on new commitments.

“Credit demand has not disappeared, but consumers are becoming more selective about the obligations they take on. For many households, access is not only about whether credit is available. It is also about whether the cost, repayment terms and approval process feel manageable,” said Hatea.

Where consumers do plan to apply, demand is shifting toward shorter-term and more flexible products. Among those planning new credit or refinancing activity, 34% intend to apply for a new personal loan, up from the previous quarter, while 29% plan to apply for a new credit card. A further 27% plan to use buy now, pay later services.

Fraud Exposure Rising as Digital Use Expands

Digital channels are also playing an increasingly important role in financial participation. Of the 30% who said they used digital banking services, around 46% reported using a digital bank, 56% used buy now, pay later services, and 23% engaged with digital or FinTech providers. This points to continued demand for speed and convenience, alongside the need for clear, responsible credit information.

As digital financial activity grows, identity protection remains an important concern. Around 56% of consumers reported being targeted by online, email, phone call, or text message fraud attempts in the past three months.

Among those targeted, the most common schemes were vishing (34%), smishing (33%), and phishing (31%). The study also found that 26% of consumers had been notified in the past three months that details about their identity or online accounts had been compromised in a data breach.

Consumers are taking some protective steps. In the past 60 days, 53% changed passwords because of cybersecurity concerns, 37% checked their credit reports, and 12% purchased internet security, anti-virus, or anti-malware protection. Yet uncertainty remains a barrier. Among consumers who took no action despite cybersecurity concerns, 56% said they were overwhelmed by what to do.

“As digital financial participation increases, security becomes a core part of financial confidence. Consumers need clear, practical guidance on how to protect their information and respond effectively when risks arise,” said Hatea.

Consumers Seek Control Amid Ongoing Financial Strain

Despite ongoing challenges, South African consumers remain financially engaged and active. Around 34% monitor their credit reports monthly, 13% weekly, and 6% daily. More than half (52%) believe their credit score would improve if businesses used information not found on standard credit reports, such as rental payments, short-term loan history, and buy now, pay later loans.

This reflects a broader shift toward financial visibility, as consumers look for tools and information to better manage their financial position in an uncertain environment.

The Q2 2026 Consumer Pulse Study highlights a market that is resilient but increasingly constrained. Households are adjusting spending, managing debt carefully, and seeking greater control, but persistent cost pressures are testing their capacity to absorb shocks.

“Consumers are doing their best to stay in control in a difficult environment,” Hatea concluded. “For lenders and financial service providers, the opportunity lies in supporting that effort, through transparent pricing, responsible access to credit, and tools that help consumers anticipate and manage financial stress before it escalates.”.

Consumers can get their free annual credit report from TransUnion here.

Read moreSouth Africans Under Strain as Inflation Persists
14 July 2026

Training Young People for Jobs: Insights From 9 African Countries on What’s Missing

Location: News

Youth employment programmes need to be built around real jobs, capable institutions and the young people they are meant to serve.

Read moreTraining Young People for Jobs: Insights From 9 African Countries on What’s Missing
13 July 2026

Abuja’s Housing Crisis: Why Affordable Homes Stay out of Reach for Low Paid Workers

Location: News

Nigeria’s housing policies have failed to meet the needs of its federal capital residents.

Read moreAbuja’s Housing Crisis: Why Affordable Homes Stay out of Reach for Low Paid Workers
6 July 2026

Tanzania Has Banned Political Rallies Again: What the Government Fears

Location: News

Rallies hold great significance in Tanzania and are central to everyday political communication.

Read moreTanzania Has Banned Political Rallies Again: What the Government Fears
29 June 2026

Decay of Tshwane’s Wastewater Treatment Works Can No Longer Be Swept Under the Rug

Location: News

Tshwane Metro officials can no longer sweep the collapse of the Metro’s waste water treatment works under the rug. It jeopardises residents’ health and violates environmental laws. According to a quarterly oversight report by the Department of Utilities, recently tabled to the Council, it is evident that the main waste water treatment works have continued […]

The post Decay of Tshwane’s wastewater treatment works can no longer be swept under the rug appeared first on Freedom Front Plus.

Read moreDecay of Tshwane’s Wastewater Treatment Works Can No Longer Be Swept Under the Rug
29 June 2026

Blaming Migrants Ignores the Real Causes of South Africa’s Economic Crisis

Location: News

The economic and social conditions in which anti-migrant sentiment has exploded in South Africa include high joblessness and a collapse of government services.

Read moreBlaming Migrants Ignores the Real Causes of South Africa’s Economic Crisis
26 June 2026

Morocco’s Hidden History: Archaeology, DNA and Carbon Dating Rewrite the Story of the Ancient World

Location: News

New research shows northwest African communities actively shaped connections and exchange between many cultures.

Read moreMorocco’s Hidden History: Archaeology, DNA and Carbon Dating Rewrite the Story of the Ancient World
25 June 2026

Mpumalanga: Mismanagement, Not Lack of Funds, Causing Healthcare to Collapse

Location: News

Mpumalanga’s public healthcare system is under severe pressure due to poor management and administrative neglect, despite a healthcare budget of R21.1 billion for the 2026/27 financial year. The province is grappling with a critical staffing shortage that has resulted in dangerously high nurse-to-patient ratios. According to data analysed by healthcare organisations, Mpumalanga’s general ratio stands […]

The post Mpumalanga: Mismanagement, not lack of funds, causing healthcare to collapse appeared first on Freedom Front Plus.

Read moreMpumalanga: Mismanagement, Not Lack of Funds, Causing Healthcare to Collapse
25 June 2026

Female Baboons Keep Family Bonds Strong: Research Reveals the Benefits

Location: News

Understanding how female baboons benefit from social bonds helps humans understand their own origins.

Read moreFemale Baboons Keep Family Bonds Strong: Research Reveals the Benefits
24 June 2026

South Africa’s Vehicle Market Proves Resilient as Affordability Reshapes Demand

Location: Business
  • Passenger vehicle sales reached 114,517 units in Q1 2026, with year-on-year growth moderating to 12.6%
  • Chinese brands account for more than 19% of new passenger and light commercial vehicle sales nationally
  • Hybrid vehicle interest rose to 39%, reinforcing hybrids as South Africa’s primary pathway in the shift toward electrified vehicles

South Africa’s passenger vehicle market remained resilient in the first quarter of 2026, but demand is evolving. Rising affordability pressures, higher fuel costs, the growth of Chinese brands and shifting powertrain preferences are reshaping the automotive landscape.

According to TransUnion’s Q1 2026 Mobility Insights Report, passenger vehicle sales reached 114,517 units in Q1 2026, slightly higher than the 114,246 units recorded in Q4 2025. Year-on-year (YoY) growth eased to 12.6%, down from the stronger performance seen during parts of 2025, but demand remained elevated despite a more uncertain macroeconomic environment.

A Stronger Start, But Growing External Pressures

The report, which provides a first quarter overview, indicates that South Africa entered 2026 on a stronger economic footing. This was supported by easing inflation, lower interest rates over the previous year, reduced load-shedding, and improved financial conditions.

However, rising geopolitical tensions in the Middle East and the associated oil price shock have heightened downside risks. In March 2026, inflation increased from 3.1% to 4.0% in April 2026, while the Monetary Policy Committee (MPC) recently raised the prime lending rate by 25-basis points in May 2026. Combined with higher fuel and transport costs, these factors are expected to place renewed pressure on affordability and consumer spending.

“Vehicle demand has not collapsed, but the market is moving into a more selective phase,” said Ayesha Hatea, director of research and consulting at TransUnion South Africa. “Consumers are still buying vehicles, but affordability is no longer only about the purchase price. Fuel costs, financing costs, insurance, servicing, and total cost of ownership are becoming central to the decision.”

Residual Value and the True Cost of Ownership

The report found that residual values are becoming an increasingly important component of vehicle affordability. As finance terms extend beyond six years for many buyers, depreciation and resale performance play a growing role in ownership economics, giving brands that retain value more effectively a competitive advantage.

The shift towards longer financing terms and the use of balloon structures reflects a growing focus on monthly affordability and cash-flow flexibility. However, this trend also increases exposure to residual value risk. Where vehicle values underperform expectations, consumers may face refinancing pressure or negative equity at trade-in, making used vehicle market performance an increasingly critical consideration.

Chinese Brands Reshape the Competitive Landscape

One of the most notable structural shifts is the continued rise of Chinese automotive brands. Chinese car sales grew by 75% YoY in Q1 2026, significantly outpacing traditional OEM growth of 2% and the broader passenger and light commercial vehicle (LCV) market growth of 12.7%. As a result, Chinese brands accounted for more than 19% of new passenger and LCV sales nationally, meaning nearly one in five new vehicles sold in South Africa was from a Chinese manufacturer in Q1 2026.

The shift is no longer driven solely by entry-level pricing. Chinese brands are increasingly competing on technology, features, fuel efficiency, range, warranty offerings, and perceived long-term value. On a combined portfolio basis, Chery Group, including Chery, Jetour, Omoda, and Jaecoo, recorded combined sales of 16,094 units in Q1 2026, positioning itself as a top three automotive player.

“Chinese brands have moved beyond the role of price disruptors. They are becoming structural industry players, influencing dealer networks, financing ecosystems, ownership perceptions, and the wider discussion around localisation and industrial competitiveness,” said Hatea.

Diverging Trends Across New and Used Markets

The new and used vehicle markets continued to show differing trends. NaTIS data indicates that new vehicle registrations increased by 11.6% YoY in Q1 2026, marking a sixth consecutive quarter of double-digit growth. In contrast, used vehicle registrations increased by 2.6%, suggesting a modest recovery in the secondary market, although it still trails the stronger momentum seen in new vehicle sales.

The used-to-new registration ratio declined to 2.3 in Q1 2026, the lowest level recorded over the reporting period. While used vehicles still make up the majority at 69% of total registrations, the share of new vehicles has risen to 31%, up from 23% in Q4 2025. This shift has been supported by favourable pricing dynamics, with new vehicle inflation falling to 0.8%, while used vehicle prices remained in deflation at -1.3%.

Confidence Rises, But Caution Remains

Dealer sentiment also reflects the stronger demand environment. New vehicle dealer confidence increased to 67 in Q1 2026, its highest level in 13 years. However, the report cautions that increasing fuel costs, inflation risk, and rising operating expenses could create more challenging conditions in the quarters ahead.

Forward-looking consumer data remains constructive. TransUnion’s Consumer Pulse Survey found that consumers likely to purchase a vehicle in the next few months increased from 19% in Q4 2025 to 22% in Q1 2026. Short-term purchase intent is strongest amongst younger consumers, with 26% of Gen Z and 24% of Millennials indicating plans to buy.

A Gradual Shift in Powertrain Preferences

Powertrain preferences are also evolving. Internal combustion engine vehicles remain the most popular choice, preferred by 49% of consumers in Q1 2026. However, interest in hybrid electric vehicles has grown significantly to 39%, up from 30% in Q4 2025, making hybrids the leading electrified option. Interest in both battery electric vehicles and plug-in hybrids also increased, with each reaching 26%.

“Hybrids are emerging as a practical transition pathway for South African consumers. They offer fuel savings and lower running costs without full dependence on charging infrastructure, which makes them relevant in a market where affordability and operating certainty remain critical,” said Hatea.

A Market Entering Its Next Phase

While domestic demand continues to support the industry, passenger vehicle exports remain under pressure amid trade uncertainty, geopolitical disruption, protectionism, and changing decarbonisation requirements.

“The South African automotive market is not reverting to its previous structure. The next phase will be defined by affordability, value, access to finance and how effectively industry players respond to evolving consumer behaviour,” said Hatea.

Read moreSouth Africa’s Vehicle Market Proves Resilient as Affordability Reshapes Demand
24 June 2026

Fossil Fuels Still Dominate in Africa’s Electricity Future – Study Tracks 3,139 Power Plants

Location: News

Africa is rapidly expanding electricity generation, but new research shows energy planning must also account for water scarcity and carbon dioxide emissions.

Read moreFossil Fuels Still Dominate in Africa’s Electricity Future – Study Tracks 3,139 Power Plants
20 June 2026

South African Scientists Make Breakthrough in Decoding Cancer’s Most Effective Survival Strategy

Location: News

The goal is to develop treatments that can strip away the sugar shield cancer uses to hide from the immune system.

Read moreSouth African Scientists Make Breakthrough in Decoding Cancer’s Most Effective Survival Strategy
18 June 2026

People Are Marrying Holograms and Making Friends With Chatbots. But Can AI Bring True Happiness?

Location: News

According to one study, 75% of respondents believe chatbots are conscious.

Read morePeople Are Marrying Holograms and Making Friends With Chatbots. But Can AI Bring True Happiness?
11 June 2026

Do Aid Cuts Fuel Violent Conflict in Africa? How to Promote Peace

Location: News

In areas that had received the most American aid, the probability of conflict increased by 3.1 percentage points.

Read moreDo Aid Cuts Fuel Violent Conflict in Africa? How to Promote Peace
8 June 2026

Internet Access Is Unequal in South Africa’s Economic Powerhouse: Survey Shows Race and Income Mark the Digital Divide

Location: News

Access to the internet in South Africa’s economic powerhouse, Gauteng, is marked by inequalities.

Read moreInternet Access Is Unequal in South Africa’s Economic Powerhouse: Survey Shows Race and Income Mark the Digital Divide
3 June 2026

Tax Data Can Be Mined to Shape Better Policies. South Africa, Uganda and Zambia Show How

Location: News

Data labs in Zambia, South Africa and Uganda are deepening how governments understand the economies they are responsible for, and the people within them.

Read moreTax Data Can Be Mined to Shape Better Policies. South Africa, Uganda and Zambia Show How
2 June 2026

South Africa Had the Highest Rate of Suspected Digital Fraud Among African Countries Analysed

Location: Business
  • Among South Africans who said they lost money to digital fraud, one-third (33%) reported the losses were from third-party scams on legitimate ecommerce sites
  • The highest rate of suspected digital fraud in the consumer lifecycle from South Africa occurred at account login in 2025
  • Among sectors analysed, attempted transactions from South Africa with government departments were the most at risk of suspected digital fraud last year

South Africa had the highest rate of suspected digital fraud[1] among African countries analysed, with 3.0% of transactions involving consumers in South Africa being suspected of digital fraud during 2025 – slightly below the global average of 3.8%.

In 2025, the median reported fraud loss among South African consumers who said that they had lost funds to digital fraud (email, online, phone call and text messages) in the previous year, was R11,055 – the second highest in Africa, after Kenya, and well below the global median of R27,879.[2]

These are among the findings in the TransUnion H1 2026 Update: Top Fraud Trends report, which shows that South Africa’s digital fraud landscape has become more complex, with generative AI likely accelerating the scale and sophistication of criminal activity. This has enabled fraudsters to target both consumers and businesses with greater precision and speed.

South African consumers are increasingly facing co-ordinated, identity-driven and cross-channel attacks similar to those seen in mature digital economies. As a result, digital fraud has shifted deeper into the consumer journey: one third (33%) of South African consumers who said they lost money from digital fraud in the last year reported those losses stemmed from third-party seller scams on legitimate ecommerce platforms. This indicates that losses are not occurring because consumers transacted in a suspect or unsafe environment – but because fraudsters successfully embedded themselves into environments that appeared credible, familiar and trusted.

“This signals a market where criminals are exploiting established trust, active accounts and verified digital relationships, and is a clear break from global fraud patterns typically dominated by phishing and vishing – fraudulent phone calls or voice messages designed to deceive consumers into sharing sensitive information or sending money,” said Amritha Reddy, senior director of fraud product management TransUnion Africa. “In South Africa, fraudsters succeed where trust is already established, particularly inside mainstream digital platforms where consumers reasonably expect safety and legitimacy.”

“Criminals are weaponising both consumer trust and emerging technologies,” said Reddy. “As GenAI accelerates the sophistication and scale of criminal operations, the threat landscape is evolving faster than ever for consumers and businesses. Addressing this requires a new generation of identity centric defences that combine advanced analytics, adaptive authentication and multilayered digital fraud detection. Organisations must match fraudsters’ technological innovation to stay ahead of rapidly changing schemes.”

Chart 1: Most Prominent Cause of Fraud Loss

Percentage reporting losing money to these schemes among South Africans who said they lost funds from digital fraud in the last year.

Type of Fraud Percentage of Consumers Reporting Losing Money to Fraud Type Among Those Who Said They Lost Money to Fraud in the Last Year
Third-party seller scams on legitimate ecommerce sites

33%

Social engineering

26%

Account takeover

24%

Stolen credit card or fraudulent charges

24%

Money mule

23%

Identity theft

22%

Phishing (fraudulent emails, websites, social posts, QR codes, etc. meant to steal personal information)

21%

Smishing (fraudulent text messages meant to steal personal information)

19%

Vishing (fraudulent phone calls or voice messages meant to steal personal information)

16%

Unemployment benefits

15%

Source:  TransUnion consumer survey

Most Fraud Attempts Occur at Account Login

The suspected digital fraud rate for attempted transactions where the consumer was in South Africa declined from 4.3% in 2024 to 3.0% in 2025, a trend also observed globally. Nevertheless, this decrease does not necessarily indicate reduced criminal activity; rather, it may reflect a shift toward AI-enabled tactics designed to maximise return on investment.

South Africa is one of the few markets where the highest rate of suspected digital fraud attempts* happen at account login, with 3.0.% of account login attempts being flagged as potentially fraudulent, compared to 2.4% at account creation and 0.7% of financial transactions. This trend suggests that attackers are increasingly trying to compromise existing accounts, in contrast to other countries globally where new account creation is a key focus for fraudsters.

“This inversion tells a powerful story that criminals in South Africa are now targeting access using compromised credentials, SIM-swap-enabled entry and social engineering to take over existing accounts,” said Reddy. “This means that vendors and financial institutions need to expand their fraud prevention strategies beyond the new customer onboarding phase, continuing to implement verification throughout the consumer lifecycle – but without the unnecessary friction that will see genuine consumers seeking alternative sites.”

Findings from the survey also show that consumers most preferred top feature when choosing whom to transact with online is confidence that their personal data is secure, with 85% of respondents saying it was very important. This was followed by an easy payment process (80%) and ease of filling out forms or applications (72%).

“The fact that security is the top reported feature shows that consumers are willing to accept friction when completing digital transactions, provided it’s clearly linked to protection,” Reddy said. “As a result, security in South Africa is evolving beyond compliance and emerging as a key driver of brand trust and differentiation.”

Government Sector Most Affected by Digital Fraud Attempts

Suspected digital fraud attempts across Africa[3] in 2025 showed fraudsters focusing on very different industries depending on the country, reflecting local digital behaviours and opportunity points. Globally, the most vulnerable industry was video gaming, where 12.8% of transactions were suspected of digital fraud attempts. Across African countries analysed, gaming also recorded the highest suspected digital fraud rate, driven by Kenya, where 15.6% of gaming transactions were flagged – the highest rate observed for any industry in Africa.

In South Africa, the rate of suspected digital fraud where the consumer was in the country was the most prevalent among government transactions, at 12.5%, highlighting risks tied to public-sector digitalisation.

“Digitalisation has improved access to public services, but it has also created new risks for fraud,” said Reddy. “Fraudsters are leveraging official government branding and service-related messages to impersonate the state and deceive citizens.”

Chart 2: Suspected Digital Fraud Attempts in South Africa, by Sector

Industry

Suspected Digital Fraud Attempt Rate 2025

Change in volume of suspected digital fraud attempts from 2024 to 2025

Government

12.5%

+46%

Gaming (online sports betting, poker, etc.)

11.5%

+124%

Insurance

7.8%

+32%

Video gaming

5.5%

-29%

Financial services

5.3%

+16%

Communities (online dating, forums etc.)

3.7%

-42%

Logistics

1.9%

-98%

Retail

1.1%

-61%

Telecommunications

0.6%

-94%

Travel & leisure

0.1%

-78%

“South Africa has entered an advanced fraud phase where criminals exploit trust, operate across channels and target established digital relationships rather than weak entry points. Fraud is increasingly occurring inside legitimate marketplaces and impersonated public services, while risk remains consistently highest at login, as it has been on an annual basis.”

“As criminals increasingly weaponise new technologies to carry out sophisticated scams, it’s more important than ever for consumers to safeguard their personal information and to review their credit reports regularly,” said Reddy.

“For businesses, the call to action is clear: fraud strategies must extend beyond compliance and onboarding controls to actively protect trust across the entire digital journey. Organisations that invest in adaptive authentication, identity intelligence and visible security at moments of access will be best positioned to reduce fraud, preserve customer confidence and differentiate their brands in South Africa’s digital economy,” she added.

TransUnion came to its conclusions about digital fraud based on a global survey of 12,730 consumers in 18 countries and regions from Nov. 20–Dec. 9, 2025, and intelligence from its array of TransUnion fraud prevention solutions. To learn more about how TransUnion fraud prevention solutions can help businesses avoid fraud and prevent fraud losses, click here.

Specific country and regional data in the report includes South Africa, Botswana, Brazil, Canada, Chile, Colombia, Costa Rica, the Dominican Republic, El Salvador, Guatemala, Honduras, Hong Kong, India, Kenya, Mexico, Namibia, Nicaragua, the Philippines, Puerto Rico, Rwanda, Spain, the United Kingdom, the United States and Zambia. Download the TransUnion H1 2026 Update to the Top Fraud Trends Report for more information and insights about the global fraud trends. 


[1] Suspected digital fraud attempts reflects those which TransUnion clients determined met one of the following conditions: 1) denial in real time due to fraudulent indicators, 2) denial in real time for corporate policy violations, 3) fraudulent upon client investigation, or 4) a corporate policy violation upon customer investigation. The country and regional analyses examined transactions in which the consumer or suspected fraudster was located in a select country or region when conducting a transaction. Global statistics represent every country worldwide and not just the select countries and regions.

[2] Exchange rate calculated at R16.69 to the US dollar as per the exchange rate for 29 December 2025.

[3] TransUnion analysed the suspected digital fraud rate in its global intelligence network for the African countries of Botswana, Kenya, Namibia, Rwanda, South Africa and Zambia.

Read moreSouth Africa Had the Highest Rate of Suspected Digital Fraud Among African Countries Analysed
2 June 2026

Europe Is Spending Billions on Deporting Migrants. Why the Strategy Isn’t Working

Location: News

The European Union has used money and enforcement infrastructure as the twin pillars of its migrant returns strategy. The evidence suggests it isn’t working.

Read moreEurope Is Spending Billions on Deporting Migrants. Why the Strategy Isn’t Working
29 May 2026

Turtles Finally Have a Place in the Tree of Life: X-Ray Study of South African Fossils Was a Decider

Location: News

Palaeontologists have got a clearer picture of where turtles fit in the animal kingdom, thanks to analysis of a southern African fossil.

Read moreTurtles Finally Have a Place in the Tree of Life: X-Ray Study of South African Fossils Was a Decider
28 May 2026

Cost-Of-Living Squeeze Deepens as SA Consumers Shift into Survival Mode

Location: Business

South African households are entering a more constrained financial period, as the modest momentum seen at the end of 2025 comes under pressure from rising living costs.

According to TransUnion’s latest insights, increases in fuel prices, renewed food inflation, and persistently higher borrowing costs are reshaping consumer sentiment, shifting from early signs of recovery in 2026, to a more defensive posture.

This comes as the South African Reserve Bank’s Monetary Policy Committee (MPC) delivers its latest interest rate decision of a 25-basis points increase, against a backdrop of rising inflation, which increased to 4.0% in April from 3.1% in March, reflecting persistent price pressures across essential categories.

Incremental Increase Adds to Mounting Financial Pressure

Following the MPC’s decision to increase interest rates by 25 basis points, TransUnion notes that the move reinforces a financial environment where household momentum is already being challenged, and cost pressures are compounding.

“A 0.25% increase lands on households that are already under strain,” says Lee Naik, chief executive officer, TransUnion Africa. “This is not a new shock; it is an amplification of pressures that consumers are already managing. The combination of higher instalments and rising living costs accelerates the shift from cautious optimism to caution.”

Data from TransUnion’s Q4 2025 Industry Insights Report shows elevated delinquency across several credit products, while TransUnion’s Q1 2026 Consumer Pulse Study highlights increased reliance on credit and sustained reductions in spending.

“When fuel, food and borrowing costs rise together, the impact is not incremental; it is compounding. That is where we see the real pressure emerge, and where financial behaviour shifts decisively,” Naik adds.

Multiple Cost Pressures Converge

“The risk is not just higher rates; it is the combination of cost pressures hitting at once. The affordability challenge becomes immediate and more difficult to manage,” Naik adds.

TransUnion notes that the key issue is no longer the rate decision in isolation, reflecting the cumulative strain of overlapping cost pressures on household affordability.

“At the start of 2026, there was a sense that consumers were beginning to stabilise, with some early signs of recovery in repayment behaviour and financial resilience. That momentum is now being challenged,” says Naik.

“We are seeing a clear shift toward greater caution, as rising fuel and food costs begin to outweigh any incremental relief. The financial pressure facing households is no longer emerging, it is entrenched.”

Even ahead of the MPC outcome, the financial environment facing consumers has materially tightened. TransUnion’s Q1 2026 Consumer Pulse Study showed widespread behavioural adjustment, with households cutting discretionary spending, increasing reliance on credit, and drawing down savings buffers to manage rising living costs.

At the same time, household affordability is being eroded by cost escalation across essential categories. Household food basket data (PMBEJD April 2026) shows the average basket rising to R5,452.09, marking a clear re-acceleration in food inflation driven by fuel and logistics costs.

Credit performance data from TransUnion’s Q4 2025 Industry Insights Report  further reflects growing strain, particularly in non-bank lending segments where delinquency remains elevated, signalling deep financial vulnerability among consumers.

“Consumers are not reacting to a single shock. They are responding to a sustained financial pressure building over time,” adds Naik. “What we are seeing now is a structural shift in behaviour, where households are increasingly prioritising essentials, protecting debt commitments and managing risk more cautiously.”

Looking Ahead: A Structurally More Cautious Consumer Cycle

TransUnion’s outlook remains clear: South African consumers are entering a more cautious financial cycle, as the momentum of 2025 is increasingly challenged by sustained and broad-based cost pressures.

“The environment has shifted from short-term stress to structural pressure,” concludes Naik. “Consumers are no longer adjusting temporarily, they are recalibrating how they manage money, prioritise spending and engage with credit in a more constrained and uncertain environment.”

Read moreCost-Of-Living Squeeze Deepens as SA Consumers Shift into Survival Mode
28 May 2026

Economic Growth Should Not Infringe on Cape Town Residents’ Right to Safety and Privacy

Location: News

The Freedom Front Plus (VF Plus) yesterday (27 May 2026) called on the City of Cape Town Council to ensure that residents’ rights, particularly their right to peace and safety in their living areas, are protected and prioritised, while still allowing for economic growth. This follows residents and businessowners, primarily from the Bo-Kaap, expressing serious […]

The post Economic growth should not infringe on Cape Town residents’ right to safety and privacy appeared first on Freedom Front Plus.

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