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You are here: Home / News / Addressing disparities critical to bridging the digital divide and achieving financial inclusion, experts highlight

Addressing disparities critical to bridging the digital divide and achieving financial inclusion, experts highlight

29 September 2025 by Guest

Centre for International Governance Innovation (CIGI)
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Digital technologies have transformed the global economy, with India, China and the African continent emerging as frontrunners in innovation in the digital payments space. Much of this success is attributed to their cash-heavy economies that have limited banking penetration and rapid digital adoption — a unique blend that has created an environment for such fintech innovations to succeed. 

During an official side event of South Africa’s Think 20 (https://apo-opa.co/42RMmFi) hosted by the Centre for International Governance Innovation (CIGI), experts highlighted that there are 2.1 billion registered mobile money accounts worldwide (https://apo-opa.co/42h0pnJ) – over half are held by people in Sub-Saharan Africa. However, despite rapid adoption, disparities exist. Affordability, financial literacy, access to digital tools, gender gaps, transparency, and trust and security issues create a digital divide and inhibit true financial inclusion in these regions. 

“The geopolitics of digital payments is no longer a niche or technical issue; it now sits clearly at the heart of debates around sovereignty, power, and inclusion,” said Yash Kalash, senior fellow at CIGI. “It is crucial to promote cooperation at a time of growing geopolitical rivalry and expand financial access to include those who have been historically underbanked and underserved.” 

Recommendations from panelists, including diplomats, industry leaders, academics and civil society stakeholders from around the world, to strengthen the digital payments ecosystem include mandatory coupling of innovation and stability to ensure responsible testing, cooperative regulation to improve cross-border payments, and increased alignment with G20 goals and UN Sustainable Development Goals to ensure inclusion is built into the design of any digital finance system.  

“We need to support the underserved populations in using mobile money services in many ways, including offering relevant financial literacy education,” remarked Nancy Kiarie, senior consultant of Inclusive Finance, Livelihoods and Agriculture at BFA Global. “Enhanced literacy will help to protect digital payment users from fraud and build trust in platforms that help to better manage finances.”  

Other key themes of the two-day conference included geopolitics of alternative payment systems, tokenization and cross-border payments, and digital governance and global cooperation. 

For more information and to access the selected policy briefs that informed and influenced the conference discussions, please visit: https://apo-opa.co/42RMmFi

Distributed by APO Group on behalf of Centre for International Governance Innovation (CIGI).

Media contact: 
Communications Team 
Centre for International Governance Innovation 
519-885-2444 
communications@cigionline.org 

About CIGI:
The Centre for International Governance Innovation (CIGI) is an independent, non-partisan think tank whose peer-reviewed research, foresight and trusted analysis influence policy makers to innovate. With the engagement of a global network of experts and contributors, CIGI tackles the governance challenges and opportunities of data and transformative technologies, including AI, and their impact on the economy, security, democracy and, ultimately, societies. For more information, please visit www.CIGIOnline.org. 

Digital technologies have transformed the global economy, with India, China and the African continent emerging as frontrunners in innovation in the digital payments space. Much of this success is attributed to their cash-heavy economies that have limited banking penetration and rapid digital adoption — a unique blend that has created an environment for such fintech innovations to succeed.

During an official side event of South Africa’s Think 20 hosted by the Centre for International Governance Innovation (CIGI), experts highlighted that there are 2.1 billion registered mobile money accounts worldwide – over half are held by people in Sub-Saharan Africa. However, despite rapid adoption, disparities exist. Affordability, financial literacy, access to digital tools, gender gaps, transparency, and trust and security issues create a digital divide and inhibit true financial inclusion in these regions.

“The geopolitics of digital payments is no longer a niche or technical issue; it now sits clearly at the heart of debates around sovereignty, power, and inclusion,” said Yash Kalash, senior fellow at CIGI. “It is crucial to promote cooperation at a time of growing geopolitical rivalry and expand financial access to include those who have been historically underbanked and underserved.”

Recommendations from panelists, including diplomats, industry leaders, academics and civil society stakeholders from around the world, to strengthen the digital payments ecosystem include mandatory coupling of innovation and stability to ensure responsible testing, cooperative regulation to improve cross-border payments, and increased alignment with G20 goals and UN Sustainable Development Goals to ensure inclusion is built into the design of any digital finance system.

“We need to support the underserved populations in using mobile money services in many ways, including offering relevant financial literacy education,” remarked Nancy Kiarie, senior consultant of Inclusive Finance, Livelihoods and Agriculture at BFA Global. “Enhanced literacy will help to protect digital payment users from fraud and build trust in platforms that help to better manage finances.”

Other key themes of the two-day conference included geopolitics of alternative payment systems, tokenization and cross-border payments, and digital governance and global cooperation.

For more information and to access the selected policy briefs that informed and influenced the conference discussions, please visit: https://apo-opa.co/42RMmFi

Per Kind Favour of APO

Africa Fact: 50% of the population in Africa is under 20, and 60% is under 25 years old – making Africa the world’s youngest continent.
Africa Fact: 1.3 billion people already live in Africa – more people than in Europe and North America combined.

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  1. Widow Curio

    12 September 2026 at 11:54 pm

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