Monday, August 26, 2024
The City of Cape Town Human Settlements Directorate’s call centre has increased its staffing to significantly reduce waiting times, improve response and assisting times, and enhance overall customer satisfaction.
Member of Mayoral Committee for Human Settlements, Carl Pophaim, said the call centre agents within Human Settlements typically deal with approximately 30 000 enquiries per year, and the newly appointed call centre agents will significantly strengthen the service offering.
The call centre assists residents with housing needs database information and applications; public housing rental assistance; title deeds (including historic title deeds) and housing opportunities; public housing maintenance and repair enquiries; as well as other housing-related enquiries, including emergencies.
Pophaim said the expansion of the call centre will help the directorate to meet the needs of many more residents and assist in providing a greater level of service.
“The team of experts are able to assist residents with public housing rental enquiries, rental relief, housing opportunity applications and registering on the city’s housing needs database for affordable housing across the city.
“We are excited about welcoming the new members to our team. Our teams are playing a critical role in ensuring vulnerable residents receive the assistance and information they need, and we look forward to helping many more residents,” Pophaim said.
Pophaim encouraged residents to contact the call centre on 021 444 0333. – SAnews.gov.za
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Melktert – milk tart. One of South Africa’s most popular desserts consisting of a sweet pastry crust and a creamy milk filling, topped with cinnamon powder. Absolutely delicious!
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A British man on safari walks into a bar far out in the reaches of a game reserve in Southern Africa, he stays at the bar for a while shooting the shit with the bartender and drinking like a fish, he offer to buy the barkeep a round and since no one else is within 2km of their small oasis of liquor the barkeep obliges. The englishman goes off to the bathroom to have a good old go at the porcelain, he\’s back and ready for a few more whiskeys. He\’s just sat down when suddenly in the distance he hears a scream. He looks over his shoulder and dismisses it as nothing, he turns to the barkeep and orders a drink, takes a sip and hears the scream again. He looks at the barkeep who just shrugs it off. A minute or two later he and the barman hear it again and go outside to take a look. They see a lone figure running towards them screaming, he spots them and lets out a cry, RUN!!!!! HE\”S COMING!!!!!
The barkeep and the Englishman both look at the terrified bedraggled sight before them, and try to calm him down, but he\’s completely inconsolable. They give him water and finally manage to get a word out of him but he struggles free from their grasp and run away screaming.
A few minutes later the same thing happens with a whole group of men running in and screaming, he\’s coming, he\’s coming the barkeep grabs hold of one of the men as he tries to sprint past the bar and tries to get information out of him, again no response other than terrified gibberish.
The barkeep and his customer are starting to get worried, they start to pack up before another group of horrified natives run up to the bar most of them flee but one tries to hide behind the bar, the barkeep pulls out a shotgun and points it at the terrified man\’s face, finally managing to coax some words out of him. \”He\’s coming for us, Vernon Koekemoer is coming for us, we have to hide!!! We have to get out of here.\” He gets up and tries to run but the barkeep grabs him, feeling trapped in a panic he grabs the barkeeps shotgun and blows his own head off. The Englishman and the barkeep look at each other starting to really panic now.
They look out of the window and off in the distance they see a tornado coming towards the bar, at the bottom of the tornado they see the hugest beast of a man they have ever seen, as he gets closer they spot that he is riding a rhinocerous and using a crocodile as a riding whip, with each smack of the crocodile across the back of the rhino the louder is screams and the faster it runs, the tornado following it getting ever larger.
The 2 look at each other and start to fortify their position, they\’ve got a gun and they\’re waaay to drunk to run, so they start piling bar stool and tables and anything they can get their hands on to make sure they\’ll be safe when he arrives. They\’re not gonna make it, they can see the man slowing down his rhino, by now the crocodile is nothing but reptile paste on the bruised rump of the half dead rhino, the rhino drops down dead from exhaustion and crashes to the ground right outside the bar the tornado loses it\’s last breath in a cloud of dust as the huge man crashes his way through the make shift barricade and charges up towards the bar where the 2 men have taken shelter, he grabs a bottle of the hardest liquor on the shelf and down the entire litre in 1 gulp, he peers over the bar sobbing and sees the 2 defenders cowering down behind the crates of beer, they look up at the mans\’ face and he stares at them with a look of complete and utter hopelessness, he stares at them for a half second and half screams, half sobs, \”Oh my god what are you still doing here!!! WE HAVE TO GET OUT OF HERE NOW!!!! Vernon Koekemoer is coming!!!!\”