Thursday, 05 March 2026: Having exhausted all reasonable avenues through the Intergovernmental Relations Framework Act, Eskom is in the process of issuing notices in terms of the Promotion of Administrative Justice Act (PAJA), providing affected parties an opportunity to make representations before further action is considered.
Around 14 municipalities have been selected because they have not settled their accounts for at least the last 18 months, have not met the conditions of the National Treasury municipal debt relief programme, or pose a significant financial risk to Eskom. Initiating the PAJA process ensures that Eskom complies with legal requirements while taking necessary steps to maintain the stability of the electricity supply system.
“We have to address rising arrear debt to protect the operational stability we have restored and the financial discipline we have rebuilt in the first three years of our turnaround to deliver on our developmental mandate. Through the turnaround, we are enabling business to protect and create jobs and supporting strategic industries to remain competitive, that in turn enable communities to thrive,” said Agnes Mlambo, Group Executive Distribution (acting).
Eskom encourages all stakeholders to support efforts to resolve the matter and invites written representations or proposals that may assist in achieving a sustainable solution. Eskom will determine and communicate the way forward once all representations submitted through the PAJA process have been fully considered.
While Eskom empathises with communities that may be affected, the utility is left with no option but to initiate this process unless the municipalities urgently regularise their accounts as supplying electricity without payment is unsustainable. The municipalities collect revenue from customers for electricity services, and failure to remit these funds undermines Eskom’s financial viability, while impacting the delivery of electricity to the relevant communities.
Should the municipalities fail to take corrective action, Eskom will proceed with credit control measures, which may include interrupting electricity supply at predetermined times, as permitted by law. If defaults persist, Eskom will be compelled to limit supply to levels commensurate with payments received.
Collectively, these municipalities owe Eskom substantial arrear amounts, making it impossible for Eskom to delay further intervention. Initiating the PAJA process ensures that Eskom adheres to legislative requirements while taking necessary steps to protect the stability of the electricity supply system. The persistent rise in arrears highlights the critical need for Eskom to proceed decisively.
The debt relief programme ring‑fences historic electricity debt and suppresses related interest to create financial space for municipalities to meet their ongoing obligations.
The escalating municipal debt burden also has wide implications for South Africa’s electricity reform agenda, that is designed to enable new entrants to enter the marketplace and is delaying progress on the legal and operational unbundling of Eskom’s Distribution business.
Throughout the country, municipal debt has surpassed R110 billion, despite the National Treasury’s intervention through municipal debt relief programme aimed at restoring sound financial management. The persistent rise in arrears highlight the urgent need for Eskom to proceed with debt recovery decisively.
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Dr. Judy Dlamini is a qualified medical doctor, with an MBA and PhD in business leadership. She is an accomplished businesswoman, an author, and founder and current executive chairperson of the Mbekani Group. After a successful medical career spanning 10 years, Dlamini decided to explore new terrains, she enrolled for an MBA degree, after which she joined HSBC Investment Bank, and pursued her PhD through UNISA. Today, Dlamini owns and operates luxury retail stores; Luminance. The fledgling business, Mbekani Group, she started 20 years ago has grown into a diverse and successful entity with operations and investments in medical devices, health management, facilities management, retail and property. In addition to a long and successful business career, she and her husband are founders and trustees of Mkhiwa trust, a family public benefit organisation with a focus on rural development and education.