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HGS Launches Global CX Hub

In the News Today: Hinduja Global Solutions (HGS), a leading provider of solutions in digital experience, business process management (BPM) and digital media services, announced the opening of a new CX hub in South Africa to support both new and existing customers.

Located in Cape Town’s Woodstock neighbourhood with good proximity to airports, hotels, and public transport, the new CX hub opens several permanent leadership and frontline positions to help support U.S., UK, and Australian clients in any industry. HGS expects to hire over 400 employees locally across voice and non-voice customer experience roles as well as corporate support functions by March 2025.

South Africa, the second-largest economy in Africa, is known for a large, well-educated,… continue reading HERE.

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