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Shadow AI Use Rises in South Africa as GenAI Adoption Outpaces Policy, Report Finds – iAfrica.com | SA News

A new report by World Wide Worx and Dell Technologies warns that South African businesses are increasingly adopting generative AI (GenAI) without proper regulation or strategy, raising risks for companies and employees alike.

GenAI use among medium and large enterprises rose from 45% in 2024 to 67% in 2025, but only 15% have an official usage policy. Meanwhile, “shadow AI”—unauthorized use by employees—jumped from 23% to 32% over the same period.

“The longer this continues, the more harm can be caused in a regulatory and ethical vacuum,” said Arthur Goldstuck, CEO of World Wide Worx.

Only 14% of companies have a defined AI strategy at the organizational level, while 22% have one at…

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