If your prepaid meter stops accepting new tokens on or after 24 November 2023 then the problem is most likely a Token Identifier (TID) fault and you will need to update your prepaid meter (electricity, water or gas) by purchasing more units and following the instructions printed on your receipt.
Currently installed prepaid meters will automatically cease to accept new tokens on or after 24 November 2023 owing to a date rollover problem, unless each individual meter is updated. This means consumers will no longer be able to load electricity, water or gas on them after the said deadline.
“The Token Identifier (TID) rollover programme updates all prepaid meters.
NB: Tokens that were purchased but not utilised before the deadline will be rendered invalid. The amount in the meter will not be erased and will be carried over. Only the meter key will be changed, and the TID memory reset to all zeros.
ALL you Need to Know:
To update, when making the first purchase of electricity after the system rollover date, a client will receive a receipt with three tokens on it that need to be entered in the sequence as printed on the receipt. The update takes about two minutes to process. This change will affect all prepaid meters with 11 digits.
Background:
On 24 November 2024 all prepayment meters based on STS technology will stop dispensing electricity, thus presenting a significant risk to the service levels of all sub-metering vendors to end-user customers in the electricity, water and gas utilities business.
Each credit token has a unique token identifier (TID) encoded into the 20 digits to prevent token replay at the meter. The TID is referenced to a base date of 1993 and will run out of range in 2024 (known as the TID Rollover event), thus causing the prepayment meter to stop accepting new tokens.
The technical remedy is to “reset” each meter to reference a new base date of 2014 by means of entering two (2) special tokens before November 2024. This requires a substantial time, effort and resource loading on the part of the sub-metering vendor, so it is imperative that the remedial action process commences as a matter of urgency.
What Is A Token ID (TID)?
A TID is a token identification code used to uniquely identify each token that is generated. When a meter accepts a token, it stores the TID in order to prevent the same token of being accepted more than once. At the time of creation of the token, the TID is calculated as the number of minutes that have elapsed since a given base date.
Should your meter have been installed before 2014 you MAY have to take additonal steps or replace the meter.
Useful Prepaid Meter Links: Shop Prepaid Meters | FAQ’s | Error Codes | Instructional Videos
Frosty Squid
Syria: You have two cows. They have been fighting for as long as you remember, but it is hard to remember anyway, because you are in Sweden.
Gullyway
Van is hitch-hiking and he gets picked up by a larnie in a merc. After travelling awhile and making small talk, Van asks the larnie what the 3-pointed star on the bonnet is for. The larnie decides to have some fun with Van.
\”Oh, that\’s the sights, you know, for aiming. When I see someone on the side of the road and I want to run him over, I just line him up in the sights.\”