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Your call is being recorded – and broadcast to the internet

IT company exposes thousands of telephone recordings, many dealing with confidential medical and financial matters

South Africans have yet again had their private data exposed on the internet due to sloppy software management. Illustration: Lisa Nelson

Many companies record telephone conversations with customers.
Thousands of such conversations, many dealing with medical scheme queries, were exposed on the internet by a Gqeberha-based software company, which misconfigured a server.
After GroundUp discovered this, we notified the companies involved and the audio files are no longer accessible to the public. But the files were available on the internet for about two months and it is likely that others discovered and downloaded them.

When you call a financial company, and you’re on hold with a message saying “Your call is being recorded for quality and security purposes,” you rightly…

Read More: Your call is being recorded – and broadcast to the internet.

The #BlackChildMatters movement advocates for the rights and well-being of black children in South
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