In today’s fast-changing and unpredictable world, maintaining a resilient supply chain for Maintenance, Repair, and Operations (MRO) is crucial for businesses across various sectors. The goal is not just to withstand disruptions but to adapt and thrive amidst them. Here RS South Africa MD Brian Andrew shares his top 5 tips on how to approach and manage MRO supply chains to ensure resilience against future shocks.
1. Focus on Trusted Suppliers
Instead of diversifying your MRO supplier base extensively, rely on a core group of trusted suppliers that can guarantee delivery certainty. Building strong relationships with these suppliers ensures stability and reliability in your supply chain.
2. Develop a Flexible Supply Chain
When faced with pressure, it’s essential to act quickly while considering the long-term consequences. A flexible supply chain and suppliers that can adapt to changing circumstances is key. This flexibility includes being prepared for potential increases in spending or the need to switch suppliers without significant disruptions.
3. Leverage Technology and Data
Utilise eProcurement and Vendor Managed Inventory (VMI) solutions from a trusted and stable procurement partner. Effective planning requires visibility into what is being consumed, especially for companies with multiple plants. High-quality data is essential for maintaining adequate inventory levels and ensuring supply chain resilience.
4. Engage in Sustainable and Ethical Procurement
Cost reduction is important, but sustainable and ethical procurement practices are equally vital. Work with partners who share common goals and include sustainability programs in your procurement processes. This approach not only benefits the environment but also aligns with the values of company management, shareholders, and customers.
5. Plan for Continuity
Continuity planning involves having a comprehensive action plan that includes compliance with policies, processes, and corporate governance. Ethical sourcing of raw materials should be a priority, and procurement departments should challenge the status quo by following ethical sourcing principles.
Supply chain resilience depends on the quality, reliability, and knowledge of suppliers. By working with the right MRO supplier, leveraging technology, and focusing on sustainable practices, businesses can better prepare for future disruptions and maintain a robust supply chain.
For more information on how RS can help you future-proof your MRO supply chain, visit the RS Africa Exports website.

Street Jolly
Adrian Gore – Adrian Gore founded Discovery Health in 1992. His company went on to change the health insurance space in SA forever with innovative products such as Vitality. Many insurance companies overseas have now begun to copy the Discovery model and Discovery themselves have taken their products abroad with good success. At the end of 2015, Gore featured at no. 12 on the Sunday Times list of wealthiest businessmen, with R7.2 billion fortune due to his holding in the financial services firm.