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News, Directory, Events and Other Stuff
The National Consumer Commission (NCC) welcomes significant outcomes from the High Court of South Africa (Gauteng Division, Pretoria) and the National Consumer Tribunal (Tribunal), which collectively reinforce compliance with the Consumer Protection Act 68 of 2008 (CPA) and protect consumers from unfair trade practices. Six judgments dealt with the conduct of dealerships that failed to …
The National Consumer Commission informs consumers that Hyundai Automotive South Africa is recalling 253 Hyundai Tucson NX4 vehicles made available for sale nationally in 2025. According to the supplier, some vehicles may have been fitted with a side impact airbag sensor with incorrect specifications. Owners must have the affected vehicles inspected using Hyundai’s diagnostic (GDS) …
The National Consumer Commission (NCC) has issued a total of 167 (one hundred and sixty-seven) compliance notices to suppliers found to be in contravention of the Consumer Protection Act 68 of 2008 (CPA) during the first half of the financial year (April 2026 to September 2026). The enforcement action was taken following the NCC’s market …
The National Consumer Commission (NCC) invites the public and interested stakeholders to submit written comments on applications by the National Information Business Compliance Agency and the South African Franchisee Association for accreditation as Consumer Protection Groups. Both applications were published in the Gazette on 2 October 2026. Section 78 of the Consumer Protection Act (CPA) …
The National Consumer Commission (NCC) informs consumers and healthcare professionals of a recall of certain Boston Scientific Direxion and Direxion HI-FLO Torqueable Microcatheters. The recall affects 199 units distributed to healthcare facilities across South Africa. According to the supplier, the recall is due to a manufacturing issue that may cause difficulty removing the microcatheter from …
The National Consumer Commission (NCC) notifies consumers of three (3) vehicle recalls involving the Audi Q3, Hyundai Santa Fe MX5 HEV and Toyota Hino 700 trucks, as notified by the respective suppliers. Audi Q3: 235 vehicles Audi South Africa, a division of Volkswagen Group Africa (Pty) Ltd, has informed the NCC about a recall affecting …
The National Consumer Commission (NCC) on 7 October launched the National Opt-Out Registry, giving every South African consumer a free, government-administered way to stop unwanted direct marketing calls, SMSes and other electronic communication. Section 11 of the Consumer Protection Act (CPA) provides consumers the right to block unwanted direct marketing communication. To this effect, the …
The National Consumer Commission (NCC) informs consumers that Volkswagen Group Africa (Pty) Ltd (VWGA) is recalling certain VW Amarok vehicles produced during a limited production period. The affected vehicles were sold nationwide from 2 June 2026 to 15 September 2026. The recall affects two hundred and ninety-one (291) vehicles in South Africa. According to the …
The National Consumer Commission (NCC) notifies consumers that Suzuki Auto South Africa Motors (Pty) Ltd is recalling certain Suzuki Grand Vitara vehicles made available for sale through Suzuki dealerships nationwide from May 2025. The recall affects five hundred and forty-three (543) vehicles. According to the manufacturer, the low fuel warning light may not turn on …
The National Consumer Commission (NCC) and the Georgian Competition and Consumer Agency (GCCA) strengthened cooperation in the field of consumer protection through the signing of a Memorandum of Understanding (MoU). The MoU is being signed in Tbilisi, Georgia, by the Chairman of the GCCA, Prof Irakli Lekvinadze, and the Acting Commissioner of the NCC, Mr …
The National Consumer Commission (NCC) informs consumers about the recall of certain Fidlock Hermetic dry bag Medi products in the petrol colourway, as notified by the manufacturer, Fidlock GmbH. The affected product can be identified by Article number D-11111A-F0000 (PTTT) and Lot number 2409140930201. The lot number is located on the back of the seal …
The National Consumer Commission (NCC) notify consumers of a product safety recall issued by Isuzu Motors South Africa (Pty) Ltd (Isuzu). The recall affects two thousand five hundred and eighty-six (2 586) Isuzu RG19 (Field Action 26FSL0080) bakkies. These are single cabs, double cabs and extended bakkies and were sold nationwide between 11May 2026 and …
The National Consumer Commission (NCC) notifies consumers about a product recall as notified by Make Believe Ideas Ltd (MBI). The recall affects one hundred and twenty (120) units, which were sold nationally from February 2025 to August 2026. According to MBI, the Groovy Baby ‘I Spy a Fly’ board book (ISBN-13: 9781836422600) may, in some …
The National Consumer Commission (NCC) informs consumers about the recall of certain WBeauty Complete Clarifying Shampoo, as notified by Woolworths (PTY) Ltd. The identifying SKU number is 6009233284823. According to Woolworths, the recall of the limited batch of WBeauty Complete Clarifying Shampoo (250ml) is due to the presence of Pluralibacter gergoviae, a bacterium sometimes found …
The National Consumer Commission (NCC) notifies consumers about recalls of certain Mercedes-Benz trucks, buses and Fuso trucks, as notified by Daimler Truck Southern Africa Limited (DTSA), made available for sale in South Africa. DTSA informed the NCC that some of the recalled buses and trucks have already been repaired. MERCEDES-BENZ AROCS 964 The affected Mercedes-Benz …
The National Consumer Commission (NCC) alerts consumers of the recall of certain Toyota vehicles, as notified by Toyota SA Motors (Pty) Ltd (Toyota). The recall relates to a combination meter reprogramming issue affecting certain Toyota RAV4 PHEV (16), Corolla Cross (4), Corolla Hatchback (391), Crown (21) and GR Corolla (86) vehicles. The affected vehicles were …
Stellantis South Africa (Pty) Ltd informed the NCC that it is recalling certain Alfa Romeo Tonale vehicles equipped with a 1.5-litre engine that were made available for sale nationwide between March 2022 and March 2026, affecting 141 (One hundred and forty-one) vehicles. According to the supplier, the affected vehicles may suffer engine damage caused by …
Daimler Truck Southern Africa Limited informed the NCC that it is recalling certain Mercedes-Benz Atego 967, Actros 963, Arocs 964 and eActros 983 trucks that were made available for sale nationwide from 2022 onwards, affecting 153 (One hundred and fifty-three) trucks. The recall follows a self-disclosure by supplier ZF Friedrichshafen AG, which identified a potential …
The National Consumer Commission (NCC) notifies consumers that Toyota South Africa Motors (Pty) Ltd is recalling certain Toyota Urban Cruiser vehicles that were made available for sale through the Toyota South Africa dealer network nationwide from 17 January 2025 to 03 June 2025. The recall affects two thousand two hundred and eight (2208) vehicles, of …
The National Consumer Commission (NCC) notifies consumers of a product safety recall issued by Ford Motor Company of Southern Africa (Manufacturing) (Pty) Ltd. The recall affects certain 2017 – 2020 model year Ford Ranger and Ford Everest vehicles fitted with the 10R80 transmission. The affected vehicles were sold from 11 July 2018 to 28 February …
The National Consumer Commission (NCC) informs consumers of the product recall of certain Nissan Qashqai Sport Utility Vehicle (SUV) models, Toyota Land Cruiser 300, and Lexus LX600 Vehicles, as notified by the respective suppliers. The affected vehicles were made available for sale through authorised Nissan and Toyota dealerships nationwide. Nissan Qashqai Vehicles Nissan is recalling …
The National Consumer Commission (NCC) informs consumers of a product safety recall issued by Ford Motor Company of Southern Africa (Manufacturing) (Pty) Ltd. The recall affects certain 2026 model year Ford Transit, Ford Transit Custom and Ford Tourneo Custom vehicles. The affected vehicles were sold from 7 October 2025 to 9 June 2026 in South …
The National Consumer Commission (NCC) alerts consumers to the recall of selected SPAR yoghurt products as notified by SPAR. The recall affects SPAR Fat Free Yoghurt, Low Fat Yoghurt, Double Cream Yoghurt, Indulge Double Cream Yoghurt and SPAR Active Drinking Yoghurt products. The affected products have a sell-by date of 9 August 2026 and a …
The National Consumer Commission (NCC) notifies consumers about a product recall as notified by BMW South Africa involving BMW 3 Series, 4 Series, 5 Series, 7 Series, X3 and X4 vehicles sold in South Africa from 2016 onwards. The recall affects ten thousand nine hundred and sixty-one (10 961) vehicles equipped with the Pinion Starter. …
